Privacy Policy

1

Information We Collect

We may collect the following categories of personal information:

Personal Identification

Full name, email address, phone number, organisation name, and job title when you submit enquiries through our contact form.

Technical Data

IP address, browser type and version, operating system, time zone setting, device information, and pages visited on our website.

Usage Data

Information about how you use our website, including pages viewed, time spent on pages, navigation paths, and referring URLs.

Cookie Data

Information collected through cookies and similar tracking technologies. See our Cookie Policy for details.

2

How We Use Your Information

We use the collected information for the following purposes:

To respond to your enquiries and provide requested information about our services
To process and manage business communications and potential engagements
To improve our website, content, and user experience
To analyse website usage patterns and performance
To comply with legal obligations and regulatory requirements
To protect our legitimate business interests and prevent fraud

3

Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent — where you have given clear consent for us to process your personal data for a specific purpose
Contractual necessity — where processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract
Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
Legal obligation — where processing is necessary for compliance with a legal obligation

4

Data Sharing & International Transfers

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

With trusted service providers who assist us in operating our website and conducting our business (under strict data processing agreements)
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of our users or the public

International Transfers

As a business operating across multiple regions, your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements, to protect your data in accordance with applicable data protection laws.

5

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose of processing. When data is no longer required, it is securely deleted or anonymised.

6

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:

Encryption of data in transit and at rest
Access controls and authentication mechanisms
Regular security assessments and audits
Staff training on data protection and security best practices

7

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Restrict

Request restriction of processing of your personal data.

Right to Portability

Request transfer of your data to another organisation.

Right to Object

Object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact us using the details provided below.

8

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly. Continued use of our website after changes constitutes acceptance of the updated policy.

10

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Data Protection Officer

privacy@defencedepotco.com

Address

Defence Depot Co
Hawwali, Block 4, Building 2010, Floor M1, Unit 12

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